What are the best aspects of this product?
OnBase helps us to manage our workflows, to import and use the data. Its search engine is fast and accurate. It provides great integration with Outlook. We use the Unity Client which is very intuitive and customizable for everyone. Its support service is always responsive and you will be provided with answer to all your requests regarding the system.
What aspects are problematic or could work better?
Licensing can be expensive, not all of them but some. There is a lack of information with Document Import Processor.
What specific problems in your company were solved by this product?
It helps us to put in place the Invoice Workflow before putting it into Line of business app. We don’t need to move the documents between offices anymore.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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