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User review of OnBase

Smooth workflow management tool

- by Kamron

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use OnBase Hyland for sorting out data and managing different content in our company, which is perfect for seamless content and process management tasks. It keeps all our contents in one safe storage as well, and we don’t need to worry about such files being corrupted. Also, it is easier to grab any info we need anytime from the platform.

What aspects are problematic or could work better?

OnBase is difficult to learn and use at first, and we experience some troubles with managing huge bulks of files. Digging through all of such files for a single document we need is inconvenient. And processing requests is a hassle. This causes bigger complications, especially in critical moments.

What specific problems in your company were solved by this product?

The platform has efficiently addressed our need for reliable content storage that is easy to customize. It doesn’t demand a lot of coding tasks and is compatible with different platforms. And it runs smoothly on mobile devices, which is great for us to continue working even when away from the office.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food Production

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.