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User review of OnBase

Wonderful tool our company uses

- by Kennedy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's a terrific tool for storing any electronic files, and it allows easy access to tons of stored documents. Browsing through its UI is very seamless, thus you’d find the document you need in an instant. Plus, it has high-quality display features that make viewing old files a great experience. In fact, it lets me comfortably view files from a few decades ago.

What aspects are problematic or could work better?

It is difficult to search for specific files when you use the provided item numbers. For example, you should type the exact combination of numbers for a file to show on the search, and the system doesn’t have a correction or suggestion of results. This is not a technical problem but is an actual feature of the app that causes a lot of hassle for us.

What specific problems in your company were solved by this product?

It has solved our need for a database that can keep a huge number of documents, and with an easy to use the search feature for instantly finding certain files. It helps us keep very old documents too, such as those from the 1930s and 1940s, and they all show clearly when viewing... This is really a terrific document management and storage platform any company must use.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.