Our feedback from using the ONLYOFFICE platform

What are the best aspects of this product?

ONLYOFFICE is an easy to use platform with great aesthetics, and is loaded with tons of great features that help us every day. It comes with a reliable CRM tool that securely keeps customer contact details, an efficient project manager for handling our tasks, and an emailing feature that comes in very handy. ONLYOFFICE also lets us easily track personal details, as well as conveniently post updates and announcements for everybody in the company. And when we encounter some problems when using ONLYOFFICE, its support team always helps us sort things out.

What aspects are problematic or could work better?

ONLYOFFICE has no built-in templates for documents, projects and emails among other features. That could have been helpful for us when starting certain tasks. Moreover, we’ve had some problems when setting up ONLYOFFICE. Its downloading and installation processes take quite long, and learning it up isn’t easy. However, everything is smooth when we’ve began understanding the use of the platform.

What specific problems in your company were solved by this product?

ONLYOFFICE helps us with many big tasks in the office, specifically for making and handling Gantt charts among other diagrams. Gone are the days when we need to rely on Microsoft product for it, which is surely difficult because they are not meant for such job. Now, project management for such tasks has become significantly smoother and easier for us.

Are you a current user of this product?

No