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User review of OnPay

A great payroll to have in any small business.

- by Hugh

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We made a decision to go for OnPay after going through a bad run with a PEO. We were in need of a solution that comes with external support for both benefits and payroll. At the same time, we want to be given the freedom to customize the product to fit our needs. The software's fee structure is amazing.

What aspects are problematic or could work better?

I was hoping there's some kind of a PTO service for my employees. That way, they can hand over their requests so management can make the approval, which can integrated automatically into the payroll system. Right now, things are done manually. Rumor has it may be in development for future use.

What specific problems in your company were solved by this product?

There's never a need for me to hire an employee to do all my admin payroll tasks. OnPay is very user-friendly. Once I set things up, all I needed to do was to come in and click "approve" once every couple or so weeks. I get a payroll solution without worrying about doing admin tasks in-house.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.