OnPay REVIEW

Payroll Software

1 user review
USER SATISFACTION 100%
OUR SCORE 9.2

What is OnPay?

OnPay is an easy-to-use yet comprehensive payroll software that provides scalable solutions for small and medium-sized businesses. This cloud-based service streamlines payroll processes and automates tax filing and payment workflows. Entering payroll information such as hours, tips, reimbursements, and bonuses is done seamlessly. It also incorporates other responsibilities including benefits (health insurance and 401(k) retirement) and compensation insurance for pay-as-you-go workers.

It’s one of the most affordable and cost-effective solutions in the niche as it takes care of unlimited payroll runs for W-2 employees and 1099 contract workers monthly. They offer paying employees through check or direct deposit. However, direct deposit is not available for all employers. Only those who apply for the feature and pass the risk assessment conducted by OnPay can use it.

Handling payroll taxes is also optimized by the software as it calculates your state and federal payroll taxes. They do the withholding, tax payments, and filing of tax forms. OnPay abides by its accuracy guarantees which means they will take responsibilities if there are any errors in the tax filing.

While others find it too basic, it’s also one of the software’s strengths because it’s able to deliver its core services straightforwardly and effectively. It suits the budget and requirements of small businesses that need a simple yet robust software to do the functions it needs without too many features crowding the system that they won’t use. With key features like employee management, payroll compliance, and HR tools, OnPay delivers in terms of effectiveness and value for money.

Overview of OnPay Benefits

Payroll is a crucial business aspect as the people that consists an organization must be compensated accurately and on time. Choosing a software that automates certain operations and tasks, handles payrolls fast, and accurately stores relevant information is crucial. OnPay offers a wide array of features with valuable benefits for your payroll processes.

Efficient employee management

Online Access and Employee Self On-boarding enables your employees to enter their own personal data, make changes, and retrieve their own paystubs and tax forms. This saves your time so you can focus on your high-level tasks. If you have new hires, the software also takes care of reporting it to the government for you.

Employees have Lifetime Accounts which means even if they’re no longer working for you, they can still access their pay stubs and W-2 forms online. It caters a wide range of employee types including contractors, salaried employees, hourly workers, tipped workers, and agricultural workers. Handling special tax filings for nonprofits and clergies are also covered. Furthermore, it streamlines paying wages through various methods such as direct deposit, pre-paid debit cards, and checks.

Streamline payroll processes

One of the software’s most valuable features is allowing unlimited pay runs. It’s the software’s endeavor to allow businesses to run their payrolls according to their arrangements without having to face extra charges. This includes making corrections and canceling a pay run.

Information inputted by your employees is saved in a vault so there will be no need for a time-consuming data entry. The fast-loading and user-friendly interface is designed with mobility in mind so it keeps navigating around to a minimum to let you process your payrolls quickly and conveniently.

Fortify payroll compliance

OnPay has been in the business for three decades so they already know the dos and don’ts in handling payroll taxes. They take care of IRS and your state when running payroll, calculating taxes, paying them, and filing all tax forms. In fact, they have faith in their platform not to make errors that if they mess up, they pledge to be held liable and cover the fines for you. For any questions, they offer Certified Payroll Professionals whom you can call from 9 AM to 8 PM ET on weekdays to handle and answer your inquiries so you’ll avoid inaccuracies and oversights in your payroll taxes.

Facilitate HR processes

Storing documents and taking notes lets you stay on top of your payroll tasks. OnPay enables advanced note-taking with image and document attachments. Users can also add comments, edit, and format the notes. Furthermore, you’ll gain access to an online HR library where you can obtain employee handbook templates and employment laws by state. It also consists of onboarding and offloading, annual reviews, and performance plans, among others. You can also track accrued time with ease for 3-tier PTO, sick, and vacation accruals. It has an unlimited number of policies and three-time periods for every policy.

Simplify Health Insurance Benefits

Administer health insurance benefits with OnPay’s nationwide availability. You’ll be working with licensed insurance brokers to help you understand the benefits better, especially when it comes to the medical, dental, and vision offerings. Since it’s integrated into the payroll, calculating for it is streamlined. You’ll also have the option to choose plans from different price points that work well for your company and your employees. Researching and generating quotes are available for no additional fee.

Optimize 401(k) Benefits

401(k) is a retirement plan that’s funded through pre-tax payroll deductions. OnPay lets you have an integrated experience by automating withholdings equipped with secure harbor plans and contribution matching. Investment management is done for free. Your employees are also given 401k(k) onboarding and education to let them understand better this special type of account and how it benefits them.

Cost-effective solution

OnPay has an inexpensive price point for their subscription plans while not neglecting on features with a multitude of integrations and government compliance. It’s also scalable when your business grows which lets you only pay for features that you actually need at a certain time. It doesn’t charge fees for changing plans, cancellations, annual fees, direct deposits, debit cards, and personal check printing, and withholding, remitting, and filing payroll taxes.

Overview of OnPay Features

  • Unlimited pay runs
  • Automated tax filings
  • Automated tax payments
  • No charge for cancellations
  • Print checks on site
  • Pay by direct deposit
  • Pay by debit card
  • Integrates with Quickbooks, Xero
  • Employee self-onboarding
  • Free data migration and setup
  • Custom payroll reports
  • Export payroll data
  • Online employee portal
  • Multiple permission levels
  • Time off tracking
  • Multiple PTO accrual rates
  • Lifetime accounts for employees
  • Digital paystubs
  • Free phone, chat, email support
  • Certified payroll professionals
  • Tax accuracy guarantee
  • Integrated health benefits
  • Integrated 401(k)
  • Pay-as-you-go workers’ comp
  • Mobile friendly
  • Pay 1099 contractors
  • Tax filings for non-profits and clergy
  • Reimbursements and wage garnishment
  • Multiple state payroll

What Problems Will OnPay Solve?

1. New businesses 

When someone’s setting up payroll for the first time, there can be a lot of questions and a lot of false starts. OnPay offers to enter employee data and walk new customers through the payroll process. Personal attention from US-based certified payroll professionals makes getting up to speed simple, and then the provider sends reminders for every pay run, and automates all the rest of the tough stuff. Cancellations and multiple payruns are free, so there’s even room to make mistakes without incurring added expenses. An expert is available by phone from 9:00am ET to 8:00pm ET.

2. Startups, fast-growing businesses

OnPay is designed to help businesses scale. In addition to a responsive support team and its error-free guarantee, OnPay offers the flexibility to grow with a small business. Businesses can pay salaried employees, 1099 contractors, or hourly workers. They can organize their payroll into multiple locations or even serve multiple states. Businesses can utilize multiple pay cycles, set up and track vacation and PTO accruals, and ask new employees to self-onboard through OnPay’s employee portal. The payroll admin is simple to search, OnPay integrates with other top cloud-based HR software, and adding on benefits just requires a quick call to OnPay’s in-house licensed benefits brokers.

3. Established businesses

A lot of businesses stick with a so-so payroll provider because they feel like switching will be worse than the pain of staying put. OnPay enters all your employee data and wage history for you (for free). If anything falls through the cracks, their certified payroll professionals are available by phone to help get things right, and OnPay offers an error-free guarantee on its tax filings. OnPay’s great pricing can mean significant savings over legacy providers, and there are very few businesses that won’t find their needs met by OnPay’s platform. OnPay even offers fully customizable reports and robust software integrations to make payroll a seamless part of the P&L.

Awards & Quality Certificates

OnPay Position In Our Categories

Position of OnPay in our main categories:

empty icon
200

OnPay is one of the top 200 Accounting Software products

empty icon
100

OnPay is one of the top 100 HR Software products

empty icon
200

OnPay is one of the top 200
Accounting Software products

empty icon
100

OnPay is one of the top 100
HR Software products


OnPay is also listed in the following subcategories:

Category:Position:Category:Position:
Payroll Software#3
Category:Position:
Payroll Software#3

It is important to keep in mind that almost no software in the Accounting Software category is a perfect solution that can meet all the goals of different business types, sizes and industries. It may be a good idea to read a few OnPay reviews first as certain solutions can dominate just in a very small group of applications or be prepared with a really specific industry in mind. Others can work with a goal of being simple and intuitive and consequently lack complicated functionalities needed by more experienced users. You can also find solutions that cater to a broad group of customers and offer a rich feature set, but that usually comes at a higher cost of such a service. Be certain that you're aware of your needs so that you get a software that offers specifically the elements you search for.

How Much Does OnPay Cost?

OnPay Pricing Plans:

OnPay has a simple, straightforward, and transparent pricing plan. Your first month is free so you can enjoy and explore the software before paying for it. Migration of employee and wage data is also free.

The base fee is at $36/month for the online payroll. Each user (employees and contractors) costs $4/month to be added to the base fee.

The total monthly charged is based on the number of your active employees, and it’s scalable so it grows with you as your team expands. For an estimate of the monthly amount you’ll pay, OnPay provides a calculator on their website. The subscription includes all their offerings, such as:

  • Payroll features
  • Employee management
  • Payroll compliance
  • Benefits and HR products
  • Integrations
  • Unlimited pay runs

Requesting for W-2s at the end of the year is at $5/each. They may be printed and mailed to you (where you’ll shoulder the shipping fee) or you may select the self-print option for free.

User Satisfaction

We realize that when you make a decision to buy Payroll Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OnPay reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OnPay. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

5

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

OnPay User Reviews

Theodore Miles

Theodore Miles 2 months ago
Verified
user


What are OnPay pricing details?

OnPay Pricing Plans:

OnPay has a simple, straightforward, and transparent pricing plan. Your first month is free so you can enjoy and explore the software before paying for it. Migration of employee and wage data is also free.

The base fee is at $36/month for the online payroll. Each user (employees and contractors) costs $4/month to be added to the base fee.

The total monthly charged is based on the number of your active employees, and it’s scalable so it grows with you as your team expands. For an estimate of the monthly amount you’ll pay, OnPay provides a calculator on their website. The subscription includes all their offerings, such as:

  • Payroll features
  • Employee management
  • Payroll compliance
  • Benefits and HR products
  • Integrations
  • Unlimited pay runs

Requesting for W-2s at the end of the year is at $5/each. They may be printed and mailed to you (where you’ll shoulder the shipping fee) or you may select the self-print option for free.

What integrations are available for OnPay?

OnPay integrates seamlessly with the leading software programs in accounting, HR, and timekeeping, including:

  • QuickBooks
  • QuickBooks Online
  • Kabbage
  • Xero
  • When I Work
  • ThinkHR
  • Guideline
  • PosterElite
  • Humanity

User reviews


1 Review

1
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

Theodore Miles
Report a concern

Published 2 months ago
Verified
user
After using Paychex for a few years we decided to find a new solution. OnPay has turned out to be great for our business. I love the simple pricing so we know exactly...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified