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User review of OnPay

One of our company’s most valuable assets.

- by Eula

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

OnPay is simple to utilize. It's also user-friendly. If I'm facing problems, their online chat will respond swiftly. Everyone from the team has been nothing but professional and helpful. It's one reason why I've been sticking to this app for quite some time now.

What aspects are problematic or could work better?

How it automatically saves everything takes a bit of getting used to. Aside from that, the only other issue that I've faced is its integration with Quickbooks. It's been a struggle trying to figure it out from time to time. Getting new accounts set up so it can map correctly doesn't always function the way I wanted it to.

What specific problems in your company were solved by this product?

Payroll is way simpler and faster now with OnPay. We can easily input direct deposits, working hours, new hires, and etc. It saved us a lot of time and money. I find their direct deposit service to be of great value. Plus, it's nice to work with!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.