Small businesses should use this for their payroll.

What are the best aspects of this product?

This tool made things easier for me. It does everything from payments and reporting to calculations to filings. All these for a reasonable monthly rate. Whenever I've got an issue or inquiry, I simply go to their online chat, which I find useful.

What aspects are problematic or could work better?

The only downer with this is that their email alerts that remind me of my payruns won't necessarily come on the right day. They won't even consider bank holidays. I had to resort to making calendar events on my own so I can be reminded on key dates.

What specific problems in your company were solved by this product?

This tool spared me from spending excessively and helped save money. Its payrun inputting process is so much easier to do. It's capable of handling both federal tax and state filings. It even issues W2s for my employees. In addition, they offer different reports that makes auditing simple and quick to do.

Are you a current user of this product?

Yes