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User review of OnPay

The best in the market—quality service and quality features too!

- by Shawna

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

OnPay has been handling my payroll accounts for me with ease. For an affordable option, their customer service is really top-notch. They walked me through the whole set-up and they were so accommodating to me when I paid a visit to their office. They really are the best in the market!

What aspects are problematic or could work better?

All employees need to have an active bank account. This is quite a tall order—so, when this happens, I’d have to manually write a check to pay off said employee until such time that he/she would be able to (re)open an account. There are also some glitches in OnPay’s system, but none that are too problematic.

What specific problems in your company were solved by this product?

For the amount that you pay for OnPay’s services, you really get a lot of benefits and features from them. They have an excellent support team to boot! Payroll and tax handling no longer take up a bulk of my time, freeing up more space for increasing sales for my company.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.