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User review of Ooma Office

My thoughts on Ooma

- by Kelley

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that we're still able to use the same office phone number even if we changed our location. It's calibrated for answering and forwarding voicemails via the internet, even if we don't have ours plugged into a router. It's cheaper, easy to use, and the customer service is effective.

What aspects are problematic or could work better?

It's sometimes tricky to do, but their support team was so patient in guiding us through the setup and subsequent updates.

What specific problems in your company were solved by this product?

Being able to have a good call service with good quality phones that enable our team members to answer regardless of their office location and without changing our phone number.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.