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User review of OpenTable

Easy to navigate and reservations are done in just a few minutes.

- by Roel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Planning for an event is now more enjoyable on my end. I can look for a perfect venue within minutes without any hassle. Also, I can create my guest list and remind them about the upcoming event through e-mail, SMS messaging, or other options. The app allows me to move the event date if necessary.

What aspects are problematic or could work better?

I do not see anything wrong with OpenTable connect app. It allows users to view how many times they have logged in or when was the last activity. But it would be better if they can provide an accurate timestamp of the date and time of each reservation to avoid any conflicts or misunderstandings in the future.

What specific problems in your company were solved by this product?

Party and event planning is now less stressful. The OpenTable connect app allows us to view the seating plan to make sure that we can accommodate all of the guests and have them seated right upon their arrival. In case minor issues would arise, it is easy for us to find a solution.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Medical Practice

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.