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User review of OpenTable

OpenTable is a popular app and guests love using it all the time.

- by Alexis

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It helps the guests save a lot of time and effort. Sometimes their schedule is too busy, and they do not have time to visit our restaurant. All they need to do is download OpenTable on their laptop or smartphone and book a reservation on their preferred date.

What aspects are problematic or could work better?

For me, there is nothing wrong with this app. I love it and enjoy using it for my day to day transactions.

What specific problems in your company were solved by this product?

It is time-saving and promotes efficiency for both parties. Clients can book online their special event, and we on the back-end will take good care of all their requests. We are thankful that we discovered OpenTable because we were able to get more clients.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.