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User review of OpenWater

Suitable even for handling a few programs

- by Kevin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is easy to manage a few programs through OpenWater, especially that it lets us create and reuse templates for such programs. It enables me to manage various types of programs too, such as focusing on certain sectors, application covering an entire campus, rolling-based application, as well as reporting after award granting processes. The user support services of OpenWater are great in satisfying my demands for help as well.

What aspects are problematic or could work better?

The UI is hard to navigate because it may require me to do a lot of clicks to reach one area from another. This pushes me to open multiple windows at once to simultaneously work on them, which is understandably inconvenient. There are too many sections on the UI too, that’s why I often experience confusion when finding specific items.

What specific problems in your company were solved by this product?

It helps us manage multiple award programs at once while making it unnecessary to handle hard copies of documents. OpenWater is a completely digital solution that meets our needs for an award program management tool for a whole campus. OpenWater also provides us a great solution for catering to all the judges, which is something that is difficult to accomplish manually.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.