MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of OpenWater
User review of OpenWater

Superior award program management solution

- by Orpha

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Submission is more efficient since the admins can easily make a change on an entry when a contestant notifies about a mistake. OpenWater is a great aid for the judges in doing their job as well. In addition, it lets us simply reuse the details and info that we’ve used a year ago, so we do not need to begin from scratch. Simple revamping of a program would do. The tool is also dependable for generating granular post-program reports such as text outputs, photos, contact details and currency value among other info.

What aspects are problematic or could work better?

The only drawback I’ve noticed is its steep learning curve for beginners. However, things instantly become easy once you’ve learned using OpenWater. Fortunately, a dependable team of user support is there to help in explaining to you all functions. Although, I still need to learn a lot of tricks for better usage of OpenWater.

What specific problems in your company were solved by this product?

OpenWater has boosted our award program and has made it more seamless. The number of entries that we receive from submissions has significantly increased too. Chances are, more participants are satisfied with their user experience on OpenWater. And if they have some issues or queries, we can easily respond.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Architecture & Planning

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.