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User review of Oracle Sales Cloud

A lot of good things with Oracle Cloud.

- by Gayle

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's simple to implement. It provides varying platform that gives users the option to settle for a platform they find suitable. For new users, it's easy to get around. Critical metrics are showcased in a presentable manner. It gives the user ability to review customer requirements in the form of location and industry, seeking patterns, and nurturing cross-sell and up-sell opportunities.

What aspects are problematic or could work better?

Its data import process has matured since its previous releases. Back then, when data import happens to have failed, it barely offered an info as to where the issue originated. But recently, its releases have improved significantly. Error messages this time around are easy to tackled and simple to comprehend. Later on, I feel this process will continue to evolve as it grows.

What specific problems in your company were solved by this product?

Quick organic growth and as a result of varying global acquisitions that led to several CRM systems. Our organization want to seek out a quality CRM solution capable of consolidating CRM systems in one place. We were successful in implemenenting Oracle Sales Cloud as our standard and globalized CRM system. It helped set standards and carry out a worldwide opportunity management. It helped in the creation of hundreds of reports to gauge our business pulse.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.