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User review of Oracle Service Cloud

Oracle is the best!

- by Lucio

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's a great cloud portal. Our account holders also receive immediate information.

What aspects are problematic or could work better?

It needs more tutorials. It would help if there are constant reviews of the processes so we can familiarize all the software's functions.

What specific problems in your company were solved by this product?

We can now provide a much more automated service. This makes our clients and stakeholders happier.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.