What are the best aspects of this product?
It provides a multi-channel contact management incident tracking.
What aspects are problematic or could work better?
It relies on third parties instead of internal resources, making it hard for constant updates.
What specific problems in your company were solved by this product?
They have great customer service and we were able to centralize our contacts.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
N/A
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