A powerful app on a fair price

What are the best aspects of this product?

I was lucky to get my recent Ebay power sales business running quite fast, so I needed software for inventory tracking before I even knew it. I checked few popular solutions (Trade Gecko, Ecomdash, Solid Commerce, and Skubana), but nothing seemed good enough before Orderhive appeared. That was a painful process when I think about it, wondering through some fake forums and reading biased reviews that were clearly connected. After a while, I picked up that reps were handling the 'recommendation workload', especially the ones of Solid Commerce. Orderhive seemed like the only reasonable solution, but I didn't have such expectations due my previous experience. However, it went beyond my craziest dreams, as it offered all features I needed displayed on a cute interface. Price is also, to say so, unbeatable. Another advantage you should know about is top notch customer service-they offer live chat which is, according to me, the best and fastest way to solve problems, and they never stop improving their features and powerful integrations. They won't mind advising you on other systems as well, I'd never solve my Ebay issues without them. One thing that is remarkably beneficial is being able to place personal orders, I don't think there's something similar on other sites.

What aspects are problematic or could work better?

See, I'm a perfectionist, so don't take what I've written here for granted. I love the program, but I believe there are a couple of features that would make it even better: USPS discounts, tracking information, integration with auction listings, etc. At the same time, I admit that the tool is just too advanced for its price, especially their support team. Besides, I believe they'll add these features too, that's probably just a matter of time.

What specific problems in your company were solved by this product?

I sell on multiple platforms, and bringing them under the same roof was really useful. I was particularly interested in robust shipping features, adding personal orders, and obviously controling sales and PO-s.

Are you a current user of this product?

Yes