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Orderhive Review

Orderhive
Our score: 8.5 User satisfaction: 100%

What is Orderhive?

Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other eCommerce operations automatically. It is equipped with comprehensive tools and features to automate and streamline multi-channel eCommerce management processes, optimize order processing, and speed up shipping and delivery. Aside from those, Orderhive gives you core capabilities to manage purchases, warehousing operations, invoicing and payments, and product returns and refunds. Inspired by the Kanban philosophy, it provides you with a full view of your fulfillment processes with real-time reporting and analytics, and an automation engine to simplify repetitive daily tasks.

The software helps you manage inventory to efficiency, letting you instantly track your stocks, get updates on item movements and levels, reduce inventory costs, and achieve total control. With Orderhive, you get full control over your order management process, allowing you monitor order workflows from the warehouse to customers with ease as well as handle other related functions like multi-currency transactions, shipping, multi-channel sales, backorders, and team collaboration, to name a few.

Among Orderhive’s many standout features is its massive integration capability. It is able to connect and work with nearly 200 third-party business applications and platforms including online marketplaces, payment gateways, shipping partners, CRMs, POS, and more. Its integration with multiple shipping carriers enables you to track shipments in real-time, buy shipping labels, and get the latest discounted shipping rates for different locations based on price and weight. Orderhive literally becomes your virtual shipping station that lets you deliver optimal fulfillment services to your customers.

Overview of Orderhive Benefits

Real-time Inventory

Orderhive boasts of real-time inventory management, a capability sorely lacking in many inventory solutions in the market. According to reports, most inventory tools have a delay of approximately 10-15 minutes. Not with Orderhive. If an order is received from any channel, the software immediately picks it up and updates inventory across all the other channels in exact time. This enables the seller to avoid overselling or underselling of products at all times. Through Orderhive, you’ll be able to map inventory movement across different channels, getting real-time inventory visibility for every purchase, sale, stocking, order fulfillment, and shipping.

Kanban Process

Orderhive has been made based on the Kanban view, making it the ideal software for managers or entrepreneurs to manage their team. In these kinds of view, the tasks for a team are grouped together within a column and shown under one blanket category of work. This method allows sellers to have a “Just-in-Time” inventory buying process and helps them reduce manual bottlenecks while providing a complete view of the fulfillment processes.

Inventory & Marketing Automation

A robust automation engine powers Orderhive in all its functional capabilities. It is able to automate processes and workflows such as demand-based inventory, shipping status and alerts, and order status updates, among others. It can put on auto mode multi-channel sales from a centralized location. For instance, you can create rules, such as fulfillment is done in the branch or warehouse nearest to the shipping address.

The automation rules can have triggers of low inventory, order specifications and many more. This reduces the burden of manual intervention at every order, reduces redundant tasks to be performed, and enables the seller to save cost and time. In addition, Orderhive provides one of the best real-time syncing capabilities. For example, whenever a purchase or sale is registered on other platforms it automatically syncs and updates its data across all devices and networks.

Huge Integration

Orderhive simplifies order management by providing you with a centralized platform to manage and fulfill orders you receive from multiple marketplaces. It eliminates the need to use and switch different mediums just to handle tons of orders, greatly accelerating your processes and saving you time that you can use on other priorities. Orderhive has partnered with dozens of shipping parties, allowing for the easy and seamless tracking of orders anywhere in the world. Integrations with many popular online marketplaces such as Magento, Shopify, Amazon, eBay, Etsy, and more allow users to sell using the platforms they prefer. The software also integrates with other business systems for accounting, payments, POS, sales, and CRMs. The list includes Salesforce, PayPal, Stripe, QuickBooks, and Xero.

World-class Customer Support

You get top-notch customer support with Orderhive. The vendor can be reached through phone, email, and live chat. It offers onboarding and training and has a knowledge center filled with tutorial videos and a knowledge base where customers can get quick answers for their queries. Enterprise customers even get a dedicated manager to guide them all the way through – from software setup and implementation.

Overview of Orderhive Features

  • eCommerce Automation
  • Inventory Management
  • Order Management
  • Multi-channel Integration
  • Multi-channel Sales Management
  • Shipping Management
  • Order Fulfillment
  • Purchase Management
  • Warehouse Management
  • Reporting & Analytics
  • User Management
  • Workflow Automation
  • Third-party Software Integration
  • Invoicing & Payment

What Problems Will Orderhive Solve?

Problem 1: Managing orders and inventory across platforms

Marie is a fashion e-commerce seller, selling across Amazon and eBay. She also has her own store built using Shopify. She was initially managing her inventory log using an excel sheet. Now with her growing business, she sees that a lot of orders pop up during the night and, for products with low inventory, ends up selling more products than what she has in her warehouse.

Solution: Orderhive automatically syncs inventory across platforms, which means if an order is received from Amazon for a product with inventory 10, the inventory would be changed on Amazon, eBay and Shopify to 9. This ensures she does not end up paying fines owing to cancellation of orders from seller side. She also does not have to open multiple portals to view all her orders since Orderhive gives her a concise view of all her orders in one go.

Features: Inventory Management, Order Management, Shipment Management, and Picklist Generation

Problem 2: Automating notifications and order fulfillment processes

John is an e-commerce seller in the category of electronics. He runs a full-fledged online business but has a team which is undergoing a bit of training curve. The process of the business is that whenever the quantity of a product goes below 3, the team is supposed to reorder. But being overburdened, the team sometimes forgets to reorder.

Solution: Whenever the inventory of any product goes under 3, Orderhive notifies John and also prepares a purchase order for that product that can be directly sent to the supplier. This helps John preserve his marketing efforts behind products on marketplaces and his products never go out of stock.

Features: Automation, Purchase Order Generation, Low Stock Alert Notification, and Return Management

Problem 3: Stock count, reporting, and warehouse management

Christopher is a warehouse manager and experiences hundreds of B2B and B2C orders arriving in his warehouse every day. Every Saturday, he and his team make conduct an audit of their warehouse to measure whether the quantity they believe they have an actual quantity match or not. They also make sure to note down the new locations of new products that have recently arrived in their warehouse. This being a tedious task, it used to take Christopher an entire 12-hour shift to finish the audit using only pen and paper.

Solution: Orderhive enables him to manage the locations of every single piece within the inventory, and get a stock count form and other reports every weekend. By generating location friendly picklists, Orderhive also reduces the movement of Christopher’s employees while they are picking Orders. Christopher likewise is able to send reports and update his superiors within minutes.

Features: Warehouse Management, Location and Batch-based Inventory Tracking, Stock Counting

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Orderhive Position In Our Categories

Because companies have unique business needs, it is logical that they avoid choosing an all-encompassing, “perfect” software. Be that as it may, it would be hard to find such application even among recognizable software systems. The best thing to do can be to list the various significant functions that merit scrutiny including important features, costing, skill competence of staff, organizational size, etc. The second step is, you should follow through your research exhaustively. Have a look at some Orderhive reviews and explore each of the software programs in your shortlist more closely. Such detailed research ascertains you steer clear of unsuitable apps and buy the one that has all the function you require business requires.

Position of Orderhive in our main categories:

TOP 100

Orderhive is one of the top 100 eCommerce Software products

TOP 20

Orderhive is one of the 20 Procurement Software products

TOP 100

Orderhive is one of the top 100 Sales Software products

Orderhive is also listed in the following subcategories:

Since each company has unique business wants, it is prudent for them to desist from searching for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a platform even among market-leading software platforms. The clever thing to do would be to catalog the various important aspects that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Orderhive Inventory Management Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive groundwork can ensure you discard ill-fitting platforms and select the solution that provides all the aspects you need for business success.

How Much Does Orderhive Cost?

Orderhive Pricing Plans:

Free Trial

Lite

$49.99/month

Starter

$149.99/month

Growth

$299.99/month

Enterprise

Contact vendor

Orderhive offers the following pricing plans:

Lite – $49.99/month or $44.99/month (billed yearly)

  • Unlimited Integrations
  • Unlimited Number of SKUs
  • Automation
  • Chat / Email Support
  • Onboarding & Training
  • Inventory Management
  • Order Management
  • Shipping Management
  • Purchase Management
  • Stock Transfer
  • Channel/Store Integration
  • Return Management

Starter – $149.99/month or $134.99/month (billed yearly)

  • All Starter features
  • Unlimited Automations
  • API Access
  • Phone Support

Growth – $299.99/month or $269.99/month (billed yearly)

  • All Professional Features
  • All Premium Integrations
  • 4 Hours of Employee Training

Enterprise – Fixed pricing for Unlimited Orders

  • All Growth features
  • Custom Feature Development
  • Unlimited Custom Integrations
  • Unlimited Warehouses
  • Unlimited Users
  • Premium Support
  • Dedicated Account Manager
  • Dedicated Remote Training, Employee Training & Orderhive Expert

User Satisfaction

Positive Social Media Mentions 10
Negative Social Media Mentions 0

We realize that when you make a decision to buy Inventory Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Orderhive reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Orderhive. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Spanish
  • French
  • Russian

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Orderhive Comparisons

Orderhive user reviews

Orderhive is the best on the market. More features than others and better customer support.

Read full review >
George Callaghan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.01.2020 Company Size: 1-10 Employees Industry: Retail

My review on Orderhive cloud

Read full review >
John
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: 11-50 Employees Industry: Public Relations and Communications

The best app small money can buy, customer support included

Read full review >
Diane
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: 1-10 Employees Industry: Retail

A powerful app on a fair price

Read full review >
Theodore
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

A wonderful solution for small enterprises that can still be enhanced further

Read full review >
Avis
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.08.2019 Company Size: Industry: N/A

What are Orderhive pricing details?

Orderhive Pricing Plans:

Free Trial

Lite

$49.99/month

Starter

$149.99/month

Growth

$299.99/month

Enterprise

Contact vendor

Orderhive offers the following pricing plans:

Lite – $49.99/month or $44.99/month (billed yearly)

  • Unlimited Integrations
  • Unlimited Number of SKUs
  • Automation
  • Chat / Email Support
  • Onboarding & Training
  • Inventory Management
  • Order Management
  • Shipping Management
  • Purchase Management
  • Stock Transfer
  • Channel/Store Integration
  • Return Management

Starter – $149.99/month or $134.99/month (billed yearly)

  • All Starter features
  • Unlimited Automations
  • API Access
  • Phone Support

Growth – $299.99/month or $269.99/month (billed yearly)

  • All Professional Features
  • All Premium Integrations
  • 4 Hours of Employee Training

Enterprise – Fixed pricing for Unlimited Orders

  • All Growth features
  • Custom Feature Development
  • Unlimited Custom Integrations
  • Unlimited Warehouses
  • Unlimited Users
  • Premium Support
  • Dedicated Account Manager
  • Dedicated Remote Training, Employee Training & Orderhive Expert

What integrations are available for Orderhive?

Orderhive integrates with the following business systems and applications:

  • ShipRush
  • Shopify
  • Amazon
  • WooCommerce
  • eBay
  • Magento
  • Bigcommerce
  • QuickBooks
  • Xero
  • ShipStation
  • Shopify Plus
  • Shopify POS
  • PayPal Pro
  • Authorize.Net
  • Ecwid
  • Walmart
  • Stripe
  • SalesForce
  • Etsy
  • FTP Integration
  • Jet
  • FedEx
  • Zoho CRM
  • PrestaShop
  • Blue Dart
  • Vend
  • Cs-Cart
  • USPS
  • Gmail
  • Drip
  • Excel
  • Google Docs
  • Square
  • HubSpot
  • Kajabi
  • MySQL
  • Zendesk
  • Intercom
  • Slack
  • Mailchimp
  • Trello
  • Google sheets
  • Adroll
  • Pipedrive
  • DHL eCommerce
  • DHL Express
  • Houzz
  • UPS
  • Canada Post
  • Australia Post
  • Bring
  • Royal Mail
  • Purolator
  • DPD UK
  • UK Mail
  • Dropbox
  • Active Campaign
  • Airtable
  • Agile CRM
  • Aweber
  • Campaign Monitor
  • Clicksend
  • Constant Contact
  • Facebook Lead Ads
  • Google Contacts
  • Copper
  • LionDesk
  • Insightly
  • MailerLite
  • Smartsheet
  • SurveyMonkey
  • SendinBlue
  • Streak
  • Zoho
  • Freshdesk
  • Onedrive
  • Onenote
  • Twilio
  • Wufoo
  • Norsk Global
  • YRC
  • Post Danmark
  • Czech Post
  • Bert Transport
  • 4Square Group
  • Sweden Posten
  • An Post
  • ELTA Hellenic Post
  • Magyar Posta
  • FreshBooks
  • CBL Logistics
  • ACS Courier
  • Arrow XL
  • ASM
  • Austrian Post (Express)
  • Belposhta
  • Bulgarian Posts
  • Easy Mail
  • Collect+
  • Panther
  • Correos de España
  • Colis Privé
  • Portugal CTT
  • Cyprus Post
  • DB Schenker Sweden
  • Deltec Courier
  • Deutsche Post Mail
  • Direct Link
  • Fastway Ireland
  • FERCAM Logistics & Transport
  • Geniki Taxydromiki
  • Geodis Calberson France
  • GLS
  • APC Overnight
  • Hermesworld
  • Homedirect Logistics
  • Redur Spain
  • InPost Paczkomaty
  • IMX Mail
  • Interlink Express
  • JP BH Pošta
  • La Poste
  • Lietuvos paštas
  • Correos Express
  • Packlink
  • NACEX Spain
  • Colissimo
  • Nexive (TNT Post Italy)
  • DMM Network
  • bpost international
  • Chronopost
  • Kuehne + Nagel
  • Poczta Polska
  • MRW
  • Nightline
  • One World Express
  • Parcelforce
  • Envialia
  • Poste Italiane
  • Posta Romana
  • PostNord Logistics
  • PostNL
  • Posten Norge / Bring
  • Iceland Post
  • Tuffnells Parcels Express
  • PTT Posta
  • Hrvatska Pošta
  • Russian Post
  • BRT Bartolini
  • International Seur
  • SGT Corriere Espresso
  • RR Donnelley
  • Swiss Post
  • Teliway SIC Express
  • Siodemka
  • Speed Couriers
  • TrakPak
  • TransMission
  • XDP Express
  • Yodel
  • Toll Global Express
  • TNT
  • SkyNet Worldwide Express
  • RL Carriers
  • OffTrac
  • Old Dominion Freight Line
  • Newgistics
  • LaserShip
  • i-parcel
  • Greyhound
  • Globegistics-Inc.
  • Estes
  • Ensenda
  • DSV
  • Detrack
  • DACHSER
  • Con-way Freight
  • Canpar Courier
  • Asendia USA
  • Aramex
  • APC Postal Logistics
  • ABF Freight
  • EasyPost
  • AfterShip
  • Storenvy
  • Flipkart

Orderhive average rating:

Average score
5/5 (10 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Bonnie

PROS: I am running a large computer hardware business, and I consider Orderhive to be my indispensible assistant. I am using it for 7 months so far, and my experience has been nothing but perfect. Orderhive is in fact a multi-channel software, advanced order and inventory mechanism, flawlessly integrated with shopping carts and marketplaces. Its features are well-executed, while customer support is 100% reliable.

CONS: As I said, the program is perfect, and I have nothing to contibute with in this section. I would only add that Orderhive has the most intuitive and friendly UI I've ever used.

Reviewed 1 year ago

Read full review >

The least favorable review

Theodore

PROS: I was lucky to get my recent Ebay power sales business running quite fast, so I needed software for inventory tracking before I even knew it. I checked few popular solutions (Trade Gecko, Ecomdash, Solid Commerce, and Skubana), but nothing seemed good enough before Orderhive appeared. That was a painful process when I think about it, wondering through some fake forums and reading biased reviews that were clearly connected. After a while, I picked up that reps were handling the 'recommendation workload', especially the ones of Solid Commerce. Orderhive seemed like the only reasonable solution, but I didn't have such expectations due my previous experience. However, it went beyond my craziest dreams, as it offered all features I needed displayed on a cute interface. Price is also, to say so, unbeatable. Another advantage you should know about is top notch customer service-they offer live chat which is, according to me, the best and fastest way to solve problems, and they never stop improving their features and powerful integrations. They won't mind advising you on other systems as well, I'd never solve my Ebay issues without them. One thing that is remarkably beneficial is being able to place personal orders, I don't think there's something similar on other sites.

CONS: See, I'm a perfectionist, so don't take what I've written here for granted. I love the program, but I believe there are a couple of features that would make it even better: USPS discounts, tracking information, integration with auction listings, etc. At the same time, I admit that the tool is just too advanced for its price, especially their support team. Besides, I believe they'll add these features too, that's probably just a matter of time.

Reviewed 5 months ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Orderhive is the best on the market. More features than others and better customer support.

Read full review >
George Callaghan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.01.2020 Company Size: 1-10 Employees Industry: Retail

PROS: Orderhive allows us to integrate almost everything with almost everything. Probably the best feature of Orderhive is the least tangible or measureable: the staff. The customer service I have received has been outstanding thus far. The team are knowledgeable and transparent and will always at least try to help you get to where you need to be. Setu (AM) is smart and incisive and always goes above and beyond to get you there. I'm not sure when he sleeps, but is always around when you need him. The rest of the team are supportive and available. The automations are our other most liked feature. The ability to set rules based actions, create auto invoices, send emails when something happens, move orders around automatically is great. I genuinely could not find another piece of similar software that will do as much as orderhive does, for the pricepoint that it does it at. It is not perfect by any means, but even in their flaws, they excel: there is, built in, a feedback feature which when opened, will allow you to search for issues highlighted by other users and from there you can see if it is development, planned, executed etc. If something needs doing they listen to users almost constantly and will implement it. It feels like they are building and evolving the platform on almost a daily basis and based on customer feedback, which is awesome, as it means if you find something that should work better, you can just enter a comment into the system, describe what, why, usecases etc, and you can keep track if it is being implemented, when and how etc. They also have the ability to fast track features, custom reports or invoice templates if needed, for payment. This is great if you have an urgent need and time is more important than money in that scenario. Overall, It's awesome. Not perfect, but way more perfect than anything else currently on the market.

CONS: The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month. It is so packed with features that it's impossible to know how many ways it will fix workflows or what it can help you with, simply because it is so flexible; this takes time to learn. The demo version is not long enough (2 weeks) and you'll need to pay for the team to set you up ($99). This is a bit catch 22, when you do the demo with demo data, it looks like a fairly standard bit of kit - nice but nothing super special. It's only when you actually get your data in there and start using it that you begin to understand how and why it will help. You need to pay for this though, and i as a demo user, did not want to pay to be set up in a piece of software that by definition I hadn't decided i was using yet. Doing the demo with the team definitely helped and I recommend it to everyone. It's impossible to get an idea of it on your own. The help database is good, lots of videos, but way more depth is needed in articles to understand how features work the way they do. For example, what rules the automations follow. What order they get activated in. If one is triggered and another 2nd later automations instructions conflict with it, what happens. The automations side is new and I feel like they are still building it out though, so probably more articles will come later. The features though are great, and we genuinely couldn't run our business without them.

What do you think about this review? Great Poor

My review on Orderhive cloud

Read full review >
John
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: 11-50 Employees Industry: Public Relations and Communications

PROS: If you want an efficient platform that can be accessed easily, Orderhive is the one! It simplifies utilization of advanced inventory tools with the mere fact that it gives access to the system from literally every location or device. I like it because it strengthened my contribution in the company, it widened my horizons, and made me feel more productive.

CONS: There are so many features to explore, and only 15 days to try it. If it was up to me, I'd extend the trial period to 1 month, that's what it takes to get at least a basic picture of how the software works.

What do you think about this review? Great Poor

The best app small money can buy, customer support included

Read full review >
Diane
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: 1-10 Employees Industry: Retail

PROS: At the beginning, we thought it was over-ambitious to even ask for an app that does unlimited inventory on an affordable price. Orderhive was our dream come true, and we couldn't believe the package included customer support too. And not any customer support, but one that will always be there for you, whatever you mess up! Knowing this, I believe we'd pay much more for an app like Orderhive. I sincerely recommend you to consider it, it is worht every penny! I analyzed many similar apps, but nothing got even close to it! Therefore, spare yourself the research, and get Orderhive immediately!

CONS: Getting familiar with it is a serious piece of work, but nothing you can't cross over. If I were in the dev team, I'd make order forms more flexible, but nothing else. Customization is good the way it is.

What do you think about this review? Great Poor

A powerful app on a fair price

Read full review >
Theodore
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I was lucky to get my recent Ebay power sales business running quite fast, so I needed software for inventory tracking before I even knew it. I checked few popular solutions (Trade Gecko, Ecomdash, Solid Commerce, and Skubana), but nothing seemed good enough before Orderhive appeared. That was a painful process when I think about it, wondering through some fake forums and reading biased reviews that were clearly connected. After a while, I picked up that reps were handling the 'recommendation workload', especially the ones of Solid Commerce. Orderhive seemed like the only reasonable solution, but I didn't have such expectations due my previous experience. However, it went beyond my craziest dreams, as it offered all features I needed displayed on a cute interface. Price is also, to say so, unbeatable. Another advantage you should know about is top notch customer service-they offer live chat which is, according to me, the best and fastest way to solve problems, and they never stop improving their features and powerful integrations. They won't mind advising you on other systems as well, I'd never solve my Ebay issues without them. One thing that is remarkably beneficial is being able to place personal orders, I don't think there's something similar on other sites.

CONS: See, I'm a perfectionist, so don't take what I've written here for granted. I love the program, but I believe there are a couple of features that would make it even better: USPS discounts, tracking information, integration with auction listings, etc. At the same time, I admit that the tool is just too advanced for its price, especially their support team. Besides, I believe they'll add these features too, that's probably just a matter of time.

What do you think about this review? Great Poor

A wonderful solution for small enterprises that can still be enhanced further

Read full review >
Avis
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.08.2019 Company Size: Industry: N/A

PROS: Orderhive's user-friendly and user-configurable interface is a boon to everyone on our team who has access to it. Because everyone can benefit from its intuitive design, we are able to transform our entire order review workflow. Our business also finds it advantageous that the platform can integrate rapidly with WooCommerce and Shipstation to make related processes more streamlined.

CONS: When we were integrating WooCommerce with Orderhive, our development team had a lot of difficulties completing the task. They had to modify the API before they were able to finish the connection and produce the necessary results for us such as alerting customers via email that their orders have been shipped. However, it is highly possible that the problem lies with WooCommerce rather than with Orderhive. Apart from the integration problem, our company also notes that the inventory system is lacking in tools that can help us organize it better. Orderhive has promised to roll out enhancements though so we are definitely looking forward to those.

What do you think about this review? Great Poor

A remarkable solution that streamlines our business’s inventory management

Read full review >
Frederic
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.07.2019 Company Size: Industry: Retail

PROS: With Orderhive, our business is able to synchronize our inventory with multiple online commerce platforms. It is also a plus that we can monitor our stock levels in real from a single interface. It is an added benefit as well that Orderhive has an order label printing capability and a vendor data storage component.

CONS: Orderhive may want to upgrade their customer support because even when we were requesting a demo, it took us several email exchanges before we could reach a suitable schedule.

What do you think about this review? Great Poor

Maintain stock levels, sales analysis and logistics all in one!

Read full review >
Nathan Merdassi
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.05.2019 Company Size: N/A Industry: N/A

PROS: Their customer service is outstanding, you are provided an account manager who quickly resolves any issue you may have, through chat or video. They are also happy to take on any feedback for future development. The pricing is also very competitive, I’ve had many demos with other inventory management software companies who cannot offer anything as much as Orderhive, though charge more. The dashboard is easy to use, and employees can be trained on using it fairly easily, with our integration stores able to sync to Orderhive seamlessly, giving us immediate feedback on our stock quantities, orders to dispatch and PO’s to raise. I would fully recommend Orderhive as a service to meet your business needs.

CONS: When first setting up, make sure to sync your products from your shopping channels first, rather than input them manually, this will save you a lot of time and hassle as they are synced automatically.

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Best Customer Service in the World!!

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Imran Hassam
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.04.2019 Company Size: 11-50 Employees Industry: Apparel & Fashion

PROS: Everything in one place. Orderhive makes everything very easy, especially if you are selling in many different places

CONS: overall I am extremely happy with everything

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Perfect for inventory management

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Brandon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 1-10 Employees Industry: Sporting Goods

PROS: We're applying the program together with our Vend POS. The purpose is to implement a racket sports webstore, both on ofcourts.com and ofcourts.ca. The program is involved also in our local tennis/squash proshops, especially its Wholesale option, which is to my knowledge the most powerful Orderhive feature. What was really impressive was to see their Customer Support rushing to solve our issues-I particularly remember missing B2B Inventory quantities, since the issue is quite user-specific, and theystill created them in a matter of days. All this being said, don't expect miracles: it is logical to miss stuff when paying so little, but they've done a good job, and they will grow and improve. For what I know now, both Vend POS and B2B integrations work, and that is more than enough for a small business.

CONS: In case you're going straight to the cons, I already explained that Orderhive needs polishing, and it referred to creating items for multiple channels more than to other features. I really miss a progressive inventory mechanism, for Woocommerce in particular. I mean, integration is active as such, but you're only allowed to sync information, you can't populate it there. All customers and products are created in Orderhive, which is why I'm afraid I'll have some issues selling via Woocommerce in future. As you can guess, my biggest fear is losing time: I'm really not keen on losing time to input data in every channel!

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Admirable inventory mechanism

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Bonnie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I am running a large computer hardware business, and I consider Orderhive to be my indispensible assistant. I am using it for 7 months so far, and my experience has been nothing but perfect. Orderhive is in fact a multi-channel software, advanced order and inventory mechanism, flawlessly integrated with shopping carts and marketplaces. Its features are well-executed, while customer support is 100% reliable.

CONS: As I said, the program is perfect, and I have nothing to contibute with in this section. I would only add that Orderhive has the most intuitive and friendly UI I've ever used.

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Reviewed By Nestor Gilbert
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