What are the best aspects of this product?
Their customer service is outstanding, you are provided an account manager who quickly resolves any issue you may have, through chat or video. They are also happy to take on any feedback for future development. The pricing is also very competitive, I’ve had many demos with other inventory management software companies who cannot offer anything as much as Orderhive, though charge more. The dashboard is easy to use, and employees can be trained on using it fairly easily, with our integration stores able to sync to Orderhive seamlessly, giving us immediate feedback on our stock quantities, orders to dispatch and PO’s to raise. I would fully recommend Orderhive as a service to meet your business needs.
What aspects are problematic or could work better?
When first setting up, make sure to sync your products from your shopping channels first, rather than input them manually, this will save you a lot of time and hassle as they are synced automatically.
What features/services would you like to see in future versions of this product?
I would like to see Not on the High Street integrated as a shopping channel.
Input future orders without it affecting current stock levels.
What specific problems in your company were solved by this product?
We had no real control of our stock levels and so during peak periods, this was very problematic as our warehouse would tell us we were suddenly out of stock. Orderhive solves this issue and lets us plan months in advance for our peak periods with detailed stock count, whilst taking care of all our sales orders and PO's being synced to our accounting software, xero.
Are you a current user of this product?
Yes
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