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User review of Orderhive

Perfect for inventory management

- by Brandon

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We're applying the program together with our Vend POS. The purpose is to implement a racket sports webstore, both on ofcourts.com and ofcourts.ca. The program is involved also in our local tennis/squash proshops, especially its Wholesale option, which is to my knowledge the most powerful Orderhive feature. What was really impressive was to see their Customer Support rushing to solve our issues-I particularly remember missing B2B Inventory quantities, since the issue is quite user-specific, and theystill created them in a matter of days. All this being said, don't expect miracles: it is logical to miss stuff when paying so little, but they've done a good job, and they will grow and improve. For what I know now, both Vend POS and B2B integrations work, and that is more than enough for a small business.

What aspects are problematic or could work better?

In case you're going straight to the cons, I already explained that Orderhive needs polishing, and it referred to creating items for multiple channels more than to other features. I really miss a progressive inventory mechanism, for Woocommerce in particular. I mean, integration is active as such, but you're only allowed to sync information, you can't populate it there. All customers and products are created in Orderhive, which is why I'm afraid I'll have some issues selling via Woocommerce in future. As you can guess, my biggest fear is losing time: I'm really not keen on losing time to input data in every channel!

What specific problems in your company were solved by this product?

Updating and improving our inventory mechanism on all channels we're using. Having done this, we can foresee and calculate relaible sales information for every channel, and we're not losing time looking for numbers and comparing them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Sporting Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.