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OroCommerce Review

OroCommerce
Our score: 8.4 User satisfaction: 100%

What is OroCommerce?

OroCommerce is a B2B e-commerce platform equipped with best-in-class features and supreme flexibility. With this, you can build and grow your online presence and even expand into the mobile arena.

OroCommerce features an inbuilt CRM to help you gain a complete overview of customer touchpoints. With the aid of this, you can have your sales, marketing, customer support, and e-commerce units on the same page. Thus, you can streamline workflows and ensure the consistency of information across the organization.

Moreover, though OroCommerce is designed with B2B ventures in mind. It can support B2C business models and B2X scenarios. As such, the platform can work for you whether you are a supplier, a distributor, a retailer, a brand, a manufacturer, or a wholesaler.

Overview of OroCommerce Benefits

Out-of-the-box Features

OroCommerce is equipped with out-of-the-box e-commerce functionalities that are suitable for B2B and B2X scenarios. It allows you to oversee corporate accounts, keeping multiple price lists, and displaying products in general and specific catalogs. The platform’s functionality range is wide so you can expect to find more tools and features once you become acquainted with it.

Open-source B2B Platform

OroCommerce is an open-source B2B platform, which means that it is powered by innovations that are designed for modification and customization. Because of that, you are afforded supreme flexibility so you can adapt the solution to your ecosystem. Additionally, this means that you can integrate it with ease with compatible and complementary platforms and services.

Integration Marketplace

The extensibility of OroCommerce is apparent in its marketplace, where you can find products and solutions that you can integrate with the platform free or for a fee. When you do connect these systems, you can create a streamlined business operation where information exchange can happen in real time.

Built-in CRM

Addressing your B2B concerns is made easier by OroCommerce as it has a robust built-in CRM. With this, you can organize your contacts and arrange the customer interaction workflow. This component also enables you to take advantage of opportunities for growth, as different groups in your organization can seamlessly aid each other.

Multi-organization Capability

If you have different organizations, websites, and stores under your management, you can oversee them still in a single platform. That is because OroCommerce can support multiple entities, allowing you to scale your business and maximize the use of the system. On top of that, you can be efficient in switching between businesses and brands.

Overview of OroCommerce Features

  • Built-in Native CRM
  • Corporate Account Management
  • User Roles & Access Permissions
  • Multi-tenant Capability
  • Content Management System
  • Custom B2B Catalog Management
  • Product Information Management
  • Multiple Price Lists
  • Multiple Shopping Lists
  • Streamlined Order Submissions
  • Segmentation & Reporting Engine
  • Workflow Engine

What Problems Will OroCommerce Solve?

1) A Self-Serve/Transactional Model where business buyers purchase online without speaking to sales representatives – much like Amazon’s new offering, Amazon for Business. However, when selling online to businesses, merchants require specific B2B features like managing corporate customer accounts, offering custom pricing for negotiated contracts, and supporting purchasing on credit or through invoices. Many B2B companies are starting to sell online and want that “Amazon-experience”.

OroCommerce offers native B2B features that businesses can use to quickly start selling online.

2) Buyer-Seller Interactions where buyers can request quotes and negotiate pricing while merchants respond to proposals and submit orders. These complex interactions that were previously face-to-face, over the phone, or through email are now moving to online commerce. By 2020, customers expect to manage 85% of their business relationships without any human interaction.

OroCommerce digitizes the RFQ to Quote to Order process by enabling online quote requests, supporting online sales quotes, and finalizing orders from its B2B eCommerce system. All negotiations are tracked, logged, and accessible in its CRM along with any free-form notes so both the buyer and seller have a complete history of past interactions.

3) The B2B Marketplace is starting to become immensely popular. A B2B Marketplace is where brands offer an ecosystem of complementary third-party products, services, and add-ons allowing both buyers to post multiple offers and vendors to respond to multiple bids. This means a B2B marketplace platform must support access to multiple vendors/manufacturers and enable them to post products and set pricing while buyers can request quotes from multiple vendors and ask for bids.

OroCommerce provides out-of-the-box features and flexibility to integrate into any third-party business application.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

OroCommerce Position In Our Categories

Keeping in mind companies have distinct business-related demands, it is only prudent they steer clear of selecting an all-in-one, ideal software product. Nonetheless, it would be futile to pinpoint such an app even among widely used software products. The practicable step to undertake can be to make a list of the several vital aspects which necessitate inspection like critical features, pricing, technical skill ability of staff, company size, etc. Thereafter, you must double down on the research comprehensively. Read some OroCommerce review articles and scrutinize the other applications in your list in detail. Such detailed research ascertains you weed out ill-fitting software products and buy the one that delivers all the features you require business requires.

Position of OroCommerce in our main categories:

TOP 100

OroCommerce is one of the top 100 eCommerce Software products

If you are interested in OroCommerce it could also be a good idea to examine other subcategories of eCommerce Software gathered in our database of SaaS software reviews.

It is important to note that hardly any app in the eCommerce Software category is going to be an ideal solution able to match all the goals of different company types, sizes and industries. It may be a good idea to read a few OroCommerce eCommerce Software reviews first as some services can perform well just in a very small group of applications or be created with a really specific industry in mind. Others might work with a goal of being simple and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also come across solutions that support a broad group of users and offer a complex feature toolbox, however this frequently comes at a higher price of such a software. Make sure you're aware of your requirements so that you pick a software that offers specifically the elements you search for.

How Much Does OroCommerce Cost?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

OroCommerce provides community and enterprise pricing information by quote. Contact the vendor to request your custom pricing. Here’s an overview of their plans:

OroCommerce Communication Edition (CE) – Free

Ideal for small businesses starting to sell online and developers assessing performance and functionality.

  • Open source

OroCommerce Enterprise Edition (EE) – by quote

Ideal for mid- to large-sized enterprises looking for scalability and a solution to drive business growth.

  • Out-of-the-box B2B features

User Satisfaction

Positive Social Media Mentions 100
Negative Social Media Mentions 0

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OroCommerce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OroCommerce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • German
  • Spanish
  • French
  • Russian
  • Dutch
  • Polish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are OroCommerce pricing details?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

OroCommerce provides community and enterprise pricing information by quote. Contact the vendor to request your custom pricing. Here’s an overview of their plans:

OroCommerce Communication Edition (CE) – Free

Ideal for small businesses starting to sell online and developers assessing performance and functionality.

  • Open source

OroCommerce Enterprise Edition (EE) – by quote

Ideal for mid- to large-sized enterprises looking for scalability and a solution to drive business growth.

  • Out-of-the-box B2B features

What integrations are available for OroCommerce?

OroCommerce has a marketplace where you can find compatible applications like ERP, CRM, PIM, order management, and other complementary platforms. Below are a few examples of the solutions that OroCommerce can integrate with:

  • MailChimp
  • PayPal Express Checkout
  • eBay
  • Alexa Connector
  • Zendesk
  • Akeneo
  • SAP ERP
  • SAP B1
  • Apruve
  • dotmailer
  • QuickBooks
  • Marello
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Reviewed By Jenny Chang
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