Intelligent and remarkable all-around sales solution tool

What are the best aspects of this product?

Outreach is armed with several features that make it an efficient and intelligent tool in developing, lining up and running marketing campaigns. Through its detailed sequencing, we can track our progress conveniently. Another pro is that Outreach serves as a customer relationship building tool between customer and sales reps. Outreach gives sales reps have room to personalize emails while ensuring that the style and message does not stray too far from the company's branding and tone.

What aspects are problematic or could work better?

An overall makeover of features should be considered for navigation to be in line with real-life workflow. Deploying email marketing campaigns can take a while because of listing challenges. I also hope they can somehow aim to flatten the learning curve. We had to allot half a day to people to get on board the platform.

What specific problems in your company were solved by this product?

Outreach has very smart analytics that provides reports which help us make sense of what the data tells us of our performance. It also identifies the types of metrics that we should be focusing our attention on for a more accurate evaluation of our progress, and provides remarkable lead management service that takes us a step further toward more conversions. In all, I have peace of mind with Outreach.

Are you a current user of this product?

No