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Outreach REVIEW

Sales Software

7 user reviews
USER SATISFACTION N/A
OUR SCORE 9.0

What is Outreach?

Optimizing sales workflows and improving sales performance are the objectives why a sales automation tool was built. Designed for companies and organizations of all sizes, Outreach is a sales engagement software/platform that provides lead generators, sales representatives, and sales managers an account-based sales communication solution in order for them to secure prospects and identify and increase sales opportunities.

Outreach also aims to improve the productivity of sales teams by enabling them to conveniently and efficiently monitor and manage their prospects regardless of their volume. Moreover, through its integrations with other marketing and customer relationship management solutions, Outreach users are able to personalize their email campaigns and apply the best strategies for their prospects.

Overview of Outreach Benefits

One of the unique features of Outreach is its sequencing of emails and calls. Outreach dashboard shows sequences to help sales representatives monitor and understand the status of their campaigns whether they are using email or cold calling as a technique. Sequences are touch points that show users the progress, details and content of their campaigns, as well as the responses and reactions associated to them.

For instance, in an email campaign, if a prospect responded to an email sent on a specific date, there would be no need to send the same email to the contact but rather the appropriate action should be sending a follow-up email. Outreach enables users to classify such email as a reply and not a new thread. In addition, sales managers could also add variable comments to email templates so that their sales reps could personalize their content before sending the email. Variable comments act as guides for sales reps that provides them suggestions on how to interact with prospects on a given scenario. This feature enhances communication with prospects ensuring that responses are aligned with the organization’s best practices.

Another feature of Outreach is its integration with Salesforce. Since most of organizations and companies are using Salesforce as their sales tool in viewing and organizing contacts, leads, and customers; the platform makes such integration available. Through bilateral synchronization, Outreach and Salesforce work together to allow users to automatically import contacts and prospects from Salesforce to Outreach and that any updates on contact information would reflect in both systems. When contacts are already imported from Salesforce, Outreach could organize them into two levels which are accounts and prospects. Sales teams could select which of the two levels of organizing contacts they prefer. This feature streamlines contact and prospect management so sales reps would be able to work more efficiently on their sales tasks.

The coaching analytics of Outreach is also considered as one of its interesting features. With this feature, sales managers would be able to review the performance of their sales reps and determine the top to bottom performers. Since the platform provides reporting on activities by sales reps in each sequence or account, sales managers could do better mentoring of their staff to improve their performance and enforce sales processes.

Overview of Outreach Features

  • Email/Call Sequencing
  • Master Sequencing
  • Salesforce Integration
  • Inbox Integration
  • Coaching Analytics
  • Call List Management
  • Data Management
  • Lead Scoring

Outreach Position In Our Categories

Position of Outreach in our main categories:

50

Outreach is one of the top 50 Sales Software products

50

Outreach is one of the top 50
Sales Software products


Outreach is also listed in the following subcategories:

Category:Position:Category:Position:
Sales Automation Software#12 Sales Management Software#10
Category:Position:
Sales Automation Software#12
Sales Management Software#10

There are well-liked and widely used systems in each software group. But are they necessarily the best fit for your company’s specific requirements? A trendy software application may have thousands of users, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few Outreach reviews and mull over the factors that you want in the software such as the cost, main tools, available integrations etc. Then, select a few solutions that fit your wants. Try out the free trials of these products, read online opinions, get clarifications from the vendor, and do your homework thoroughly. This in-depth groundwork is certain to assist you select the finest software solution for your firm’s unique wants.

How Much Does Outreach Cost?

Outreach Pricing Plans:

Pricing is offered on by quote basis only. Contact Outreach directly for more pricing details and a quote for your company.

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Outreach reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Outreach. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

Outreach User Reviews

What are Outreach pricing details?

Outreach Pricing Plans:

Pricing is offered on by quote basis only. Contact Outreach directly for more pricing details and a quote for your company.

What integrations are available for Outreach?

Outreach can be integrated with Salesforce Sales Cloud, Microsoft Office 365, Gmail, and Datanyze.

User reviews


User reviews in total: 7

5
2
0
0
0

Average Rating:

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The most favorable review

Rufus B.

2 months ago


Pros:
Outreach is one of the best tool out there, before using this tool I have tried other solutions but none of them were as good as Outreach. Its CRM, campaigns, replay detection and template handling are the number one in the market today. I especially love the reply detection feature, for e.g. if I send an email to peter@domain.com and mary@domain.com responds to my email I get notification that someone else has responded for peter and he doesn’t receive emails any more in the campaign.

Cons:
I don’t have some dislikes about this software, it would be great if they could create shareable templates across the user base. In my opinion, the system lacks customer service, there are wonderful people working but I’m often misunderstood whenever I ask some questions maybe this is because of the software but it can be really frustrating when I have to ask same question in a 3 different ways.

The least favorable review

Orville R.

2 months ago


Pros:
Outreach provides seamless integration with Salesforce, it reduces the time for our SDRs administration. We are able to tailor sequences with both automatic and manual email steps. There are great features so you can use them to manage your team and for individual performances. The customer support service is nice and responsive.

Cons:
This tool has many options and this may block the workflow or to produce some unexpected results like editing the delivery schedule to other time-zone. Also, it can impact the messaging from colleagues when working with liked templates. It would be great if the admin can block some options for the users so they cannot use them by mistake.

Published 2 months ago
Verified
user
Outreach is one of the best tool out there, before using this tool I have tried other solutions but none of them were as good as Outreach. Its CRM, campaigns, replay...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
With Outreach I can do the work 10times more than I normally could. I can drop sales leads into the sequences and to send emails automatically. I like the integration...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Marketing and cold-emailing is simple with Outreach, the email drip campaign incorporates the...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Outreach provides seamless integration with Salesforce, it reduces the time for our SDRs administration. We are able to tailor sequences with both automatic and manual...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I have used Outreach in 2 different sales organizations, and I can’t imagine my work without this tool. The implementation is easy and you can quickly sync email and...



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Published 2 months ago
Verified
user
I like that I can store and share templates, contacts and sequences. I like that all the data and analytics are well-provided. We use the open rate, bounced, replies and...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Outreach offers great set of tools that makes your e-mail to look pretty and professionally, it has great integration with call and e-mail solutions and it makes the tool...



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