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User review of Outreach

Makes work efficient

- by Albertha

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Outreach is an ultimate secretary that micromanages everything I have to work on. It goes so far as to notify me when I should be starting work on a task. Outreach also provides weekly reports for me to assess how many of the people I have sent emails to actually replied and sustained talks. Its overall work on communication is organized. For instance, it replies to customers in a single thread instead of starting a new one. This prevents us from contributing to making a customer's inbox messy. Outreach also has coaching analytics which is overall a great way to improve your work,

What aspects are problematic or could work better?

It would have been great if Outreach provided an optional intensive training guide for newbies to using such sales solutions.

What specific problems in your company were solved by this product?

Outreach is an amazing tool to streamline work processes and keep track of your group's performance.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.