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User review of PagerDuty

PagerDuty is the best!

- by Wade

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I find its ability to integrate with multiple softwares really useful for our company since we utilize a lot of apps in our operations. We're able to be alerted on any changes in our system and any of our team members can respond to it in no time.

What aspects are problematic or could work better?

I have no issues with PagerDuty! It's an awesome software.

What specific problems in your company were solved by this product?

On-call scheduling to deal with alerts are extremely helpful for us so that we could respond to it immediately. PagerDuty helps us do that! It reduces cases wherein we respond to an issue a little too late. I also find it helpful that PagerDuty is accessible in any browser therefore allowing us to work remotely.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.