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User review of PagerDuty

The best incident management solution!

- by Korey

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Some of the best things about PagerDuty are its ability to: (1) assign member schedules; (2) systematize issue resolutions; (3) facilitate internal communications; and (4) prompt notification of incident reports.

What aspects are problematic or could work better?

I think they should improve on the mobile app version of this software because it's a bit slow.

What specific problems in your company were solved by this product?

It automates our operations! Thanks to PagerDuty, we no longer have to do our monitoring, updating, and reporting manually.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.