What are the best aspects of this product?
Customizable features for better brand recognition
All customer conversations in one place
Easy to set-up and use
Unlimited free plan
Chatbot that makes sure your customers are engaged outside working hours
What aspects are problematic or could work better?
Improve chatbot functions
What features/services would you like to see in future versions of this product?
Visitor tracking & more advanced chatbot functions
What specific problems in your company were solved by this product?
Using Paldesk helped us to engage more and better with our customers. After only 2 months we have increased sales, retained customers and got better feedback! On the other side, our customer care team works less but is more efficient.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
How long is your contract with the vendor?