- Home Live Chat Software Paldesk Excelent sw for interaction with customers
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User review
of Paldesk
Excelent sw for interaction with customers
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Simplicity and ease of use.
Plenty of features with constant upgrading.
What aspects are problematic or could work better?
Tutorials and video guides.
What features/services would you like to see in future versions of this product?
Integrations with new services.
What specific problems in your company were solved by this product?
Customer support and 2nd line helpdesk organization.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
E-Learning
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
0USD
What is your total annual cost for using this product?
~200USD
How long is your contract with the vendor?
1 year
