What are the best aspects of this product?
Simplicity and ease of use.
Plenty of features with constant upgrading.
What aspects are problematic or could work better?
Tutorials and video guides.
What features/services would you like to see in future versions of this product?
Integrations with new services.
What specific problems in your company were solved by this product?
Customer support and 2nd line helpdesk organization.
Are you a current user of this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?