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User review of Paldesk

Great application – simple to use

- by Davor Prpić

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use and mulichannel - Facebook, email and Twitter

What aspects are problematic or could work better?

no disadvantages. maybe there are no magic type feature

What features/services would you like to see in future versions of this product?

magic type

What specific problems in your company were solved by this product?

Sales and customer care

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

LiveChat and Olark

Why did you decide to change it?

easy to use

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

12 $

What is your total annual cost for using this product?

144$

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

25%

FEATURE DETAILS

No information provided by the reviewer.

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