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User review of Paldesk

Great live chat solution!

- by Vjeran Pajić

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Flexibility, ease of use, built-in ticketing, additional widgets (feedback is great)

What aspects are problematic or could work better?

Complex administration

What features/services would you like to see in future versions of this product?

More contact options

What specific problems in your company were solved by this product?

Organizing company support

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.

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