User review
of Paldesk
Great product and very good support
-
by Denis Vuljanic
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use and solves many problems. Product allows you to have all your communication with the clients and potential clients in one place. Also there is amazingly fast and competent support that is ready to go that extra mile for the client.
What aspects are problematic or could work better?
Some parts could be simpler
What features/services would you like to see in future versions of this product?
Polls
What specific problems in your company were solved by this product?
easier and faster communication with clients
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
free
What is your total annual cost for using this product?
144
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no discount
