What are the best aspects of this product?
Very easy to use and great customer support. During sales process we got all info we needed. Great customer experience.
What aspects are problematic or could work better?
It is too earlier for us to give that kind of an answer
What features/services would you like to see in future versions of this product?
To early for that to answer.
What specific problems in your company were solved by this product?
We had big communication problems. We were working on multilple channels, and had no control on communication process. We were losing a lot of time communicating between our teams in other cities, and out clients.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
What software did you use before?
Slack, whatsapp, skype, facebook
Why did you decide to change it?
It was to complicated to handle all these channels.
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
What is your total annual cost for using this product?
Its something about 1600 USD
How long is your contract with the vendor?
Did you get any discount for this product? How much?