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User review of Paldesk

Very good product, user- friendly, great support

- by Nikolina Deanovic

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Product is easy to use and it fulfilled all my expectations and needs. The communication with my guests was easy.

What aspects are problematic or could work better?

Till now I didn\'t have any problems using this product.

What features/services would you like to see in future versions of this product?

Mobile version would help me on daily basis.

What specific problems in your company were solved by this product?

The communication with (potential) guests became easier and more quickly.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

FEATURE DETAILS

Setup

Quick Installation
5
amazing

Smart Integrations

Social Media Integrations
5
amazing
CRM Integrations
5
amazing
Help Desk Integrations
5
amazing

Advanced Chat Features

Easy Chat Transfers
5
amazing

Premium Chat Functionalities

Proactive Chat
5
amazing
File Exchange
5
amazing

Customization

Custom Pop-Up
5
amazing
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