Delivers on its promises

What are the best aspects of this product?

PaperTrail is a simple system that delivers everything it promises to do. It is powerful enought that it can help us organize numerous systems at once and find logs or alerts with ease. It is also great that it can integrate with Slack because we enjoy getting our search parameters and search results on the platform.

What aspects are problematic or could work better?

The alerting function needs an upgrade. While it is working well in terms of pattern matching, it does not work for trending.

What specific problems in your company were solved by this product?

PaperTrail is our solution for log centralization and access. With it, we can allow certain people to view them any time. The software also lets us set alerts for certain events, which is advantageous when we need to watch out for certain activities.

Are you a current user of this product?

Yes