What are the best aspects of this product?
Papertrail allows us to search system log files through great number of servers and to filter the results based on the keywords or servers. This is all done quickly and efficiently. I also love the alerting functionality, because it allows me to set up an alert when someone logs into a server or when users public key is accepted for SSH login. It offers great search functionalities.
What aspects are problematic or could work better?
The all plans hold an archive of the logs for 1 year.
What specific problems in your company were solved by this product?
It helps us in monitoring, and we are able to know that proper people logging into the system whether it is SSH or MySQL.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Internet
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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