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User review of Papertrail

Simple and easy to use software

- by Jeff

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Papertrail is simple yet powerful tool that allows you to send logs from 1 system or 1000 systems to the Papertrail and to search the logs or to trigger the alerts. Its search engine and functionality is easy to use and you can save searches or you can send the results to some external tools like Slack.

What aspects are problematic or could work better?

The altering is good for searching specific patterns or number of events but it’s difficult to be used for trending.

What specific problems in your company were solved by this product?

It helps us to centralize logs from all servers. It’s a known fact that in a cloud environment where the auto-scaling is utilize it is impossible for logging on a machine in order to view the logs. With this software we are able to centralize the logs and to give an access to those who need them. We are able to alert on specific log messages or the amount of log volume.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.