MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Parature
User review of Parature

As our business’ needs grow, the platform grows with us.

- by Jackie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The platform is very flexible, and that’s what I need for my business. We provide new products all the time and at first we had no idea how many contacts to expect, thankfully this software grows with our business too. You can start small and as your business grows the platform grows with you.

What aspects are problematic or could work better?

The set up was complicated, but at the end, thanks to some demonstrations and trainings, was easy to run the platform.

What specific problems in your company were solved by this product?

We use the platform as Helps Desk- Best of breed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.