What are the best aspects of this product?
Patriot is intuitive to use, provides accurate and detailed payroll and tax reporting. The primary reason that got us hooked with Patriot is its customer service. Their people value your feedback and go above and beyond to keep you happy.
What aspects are problematic or could work better?
There were minor problems but all got immediately resolved. We have also recommended a mobile version of the platform and we hope Patriot's customer support will be acting on this as they have with several past recommendations we have raised.
What specific problems in your company were solved by this product?
For a small business, pricing was a major factor to consider. We saw Patriot's and without second thought gave it a shot. We never expected it to carry all the features we needed to manage payroll and update tax, eliminating the need for HR and accounting people.
Are you a current user of this product?
No
What is your company size?
1-10 Employees
What is your industry?
N/A
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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