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User review of Paychex

HR’s best friend!

- by Jan

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love Paychex! I love everything about it -- timekeeping, on-boarding, payroll. But my favorite feature is the recently added "document storing." It's really useful for us and definitely improved our experience. Big shout out as well to our account rep, who's been extremely helpful to our team!

What aspects are problematic or could work better?

We're a little confused about the 401k program, so we're seeking more support from the Paychex team on this.

What specific problems in your company were solved by this product?

One of the biggest problems we had was catering to our employees who doesn't have active bank accounts. So imagine how happy we were upon learning that Skylight is now a partner of Paychex, so getting visa cards for the employees is no longer a problem. Paychex has really been helpful for us to be of great service to both our employees and clients!

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.