I had an awesome experience

What are the best aspects of this product?

I had an incredible experience using Paychex Flex. Even if I only have a small account, the team still go out of their way to make me feel that I'm a valued customer. They make sure all my issues are solved.

What aspects are problematic or could work better?

Paychex Flex team never fail to resolve my concerns so I cannot think of any drawback of using it.

What specific problems in your company were solved by this product?

Before implementing this software, I spend so much time checking everything in the payroll and making sure everything is correct. Besides, I am the only one who handles the company payroll. Aside from ensuring that employee's wages are accurate, I also have to submit taxes promptly, and many more. With Paychex Flex, these processes are made easier and faster. I now have time to do other things.

Are you a current user of this product?

Yes