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User review of Paychex

It brings tax and payment information in your fingertips

- by Susie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The best thing about this software is its wide range of simple yet incredible features. I also like the comprehensive, guided digital tour which highlights various areas of the screen and discusses how they function. It is perfect for newbies with questions about the software's dashboard. Above all, I love how this platform makes the process of acquiring information easier and convenient.

What aspects are problematic or could work better?

It would be nice and of great help, if the percentage of taxes in Federal and state are displayed and not just the local tax rates. I am also looking forward to having statistics on the payment such as the average taxes paid, the average paycheck amount, etc.

What specific problems in your company were solved by this product?

With Paycheck Flex, I am able to do more things other than pay-related matters. The Direct Deposit feature is also very helpful.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Mental Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.