What are the best aspects of this product?
It offers the modern technology in payroll and human resource management. When you compare it with previous products we have used such as ADP and Paychex, it stands out as the best. We had to switch from those two as they did not offer according to our expectations. The customer support is a top-notch and they address every issue to make the product better. The switch from the Paychex helped us save the cost of processing payroll by 54% per annum.
What aspects are problematic or could work better?
The product works fine depending on my needs. However, their account managers or representatives keep switching one too many times. It can be unreliable to keep dealing with different account representatives. I would prefer dealing or having a one account representative for a long period.
What specific problems in your company were solved by this product?
It has managed to keep our business at the top. With it addressing major issues that our employees face, it has come out as a reliable payroll tool. With ADP and Paychex, they did not support mobile applications. Despite our efforts to have a mobile app for Paychex, the developers of the product did not offer that. Luckily, Paylocity has that version with built-in features that help make it the best payroll product in the market. We can also save on the cost of managing payroll services and cut back on the administrative tasks.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Internet
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
1 year
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