Could work if you pay more attention to the details

What are the best aspects of this product?

I use this mostly to oversee the tasks on my team’s plate. However, a word of warning: Paymo mirrors how you handle your tasks so make sure that you are as meticulous as how you want it to be. By this I mean that you should take the time to properly set up each of the projects that you input on its database. This is not the solution for people who would rather dive headfirst on a task rather than breaking down its information on a software.

What aspects are problematic or could work better?

Retrieving previous exchanges is almost impossible with Paymo. You’d have to dig through the history and doing so is no guarantee that you will find the discussion you are looking for.

What specific problems in your company were solved by this product?

My company is simply shopping around for the best tool that can work with our team best as a go-to for tracking tasks. Paymo was used as a test to see if our team would perform better if we paid more attention to the first steps of initiating projects. We found it helpful, yes, but I don’t think it really made the cut.

Are you a current user of this product?

Yes