What are the best aspects of this product?
The ability for customers to reserve online is the best feature of this platform.
What aspects are problematic or could work better?
Many glitches with the software that pop up out of nowhere. Accounting and reports are garbage. Takes forever to get paid to pull a report that makes any sense. Customer support tends to take a long time to respond. Must be understaffed.
What features/services would you like to see in future versions of this product?
Way more robust accounting features and reports and more simplified user interface. Fix all of the glitches!
What specific problems in your company were solved by this product?
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Recreational Facilities and Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?