Peek Pro is a software that is specifically designed for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists. With Peek Pro, customers can come to a travel website and book tickets directly even outside business hours. Peek Pro basically gives touring and travel sites the capability to book tickets for events, tours, and other activities, converting casual visitors into paying customers without leaving the site.
From a business stand point, Peek Pro makes it easier for businesses in the travel and touring industry to turn their websites into a booking machine.
Position of Peek Pro in our main categories:
Peek Pro is one of the 100
Peek Pro is one of the 50
If you are considering Peek Pro it could also be sensible to analyze other subcategories of Best Appointment Scheduling Software listed in our base of B2B software reviews.
Since each company has unique business requirements, it is sensible for them to refrain from looking for a one-size-fits-all ideal software application. Needless to say, it would be pointless to try to find such a system even among market-leading software solutions. The intelligent thing to do would be to catalog the various vital factors that require consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Peek Pro reviews and look into each of the other systems in your shortlist in detail. Such in-depth research can ensure you discard ill-fitting systems and choose the solution that provides all the aspects you need for business success.
Contact Peek Pro now for pricing details and request a demo.
We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Peek Pro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Peek Pro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
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Contact Peek Pro now for pricing details and request a demo.
Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.
Write your own review of this product
12 months ago
Pros: The ability for customers to reserve online is the best feature of this platform.
Cons: Many glitches with the software that pop up out of nowhere. Accounting and reports are garbage. Takes forever to get paid to pull a report that makes any sense. Customer support tends to take a long time to respond. Must be understaffed.
1 year ago
Pros: It’s attractive to our customers. Fairly easy for them to use.
Cons: Peek Payments is a fiasco! The first issue with their “in-house” merchant processing was getting it hooked up, told us multiple times that it should be working, yet we went three weeks without having any deposit in our bank account immediately after switching from stripe. After that it seem to work fairly good for about a month then it fell completely apart. From November 15 through December 1 there were no deposits and they sat on over $16,000 worth of funds. It took more than 50 phone calls and emails to finally get part of the problem resolved, to the tune of just under $4000. Still awaiting another 3000. Customer service is incredibly poor, with the exception of one person who is overworked and takes a long time to get back to us. You cannot get a hold of their payment processing department at all, there is only one phone number to get through to the company and they will not put you through directly to where the problem lies-in the accounting division. As well as that there are several bugs in their app, and after multiple promises to fix it we’re still having it the same issues. Customer support on this is very slow, especially their chat function, it is certainly not live, even 9-5. The third issue we have had was the on boarding process, which was not seamless. Having used Fare Harbor before we expected more support and help getting everything set up but after they get you signed up and get you live (where they get paid) you’re on your own. This wouldn’t be a big deal if they had a working timely customer support function.
Published 3 years ago
They offered to me the service in Mexico
at the begining I reported about 12 bugs in system, the last one never was fixed; I implemented litle by little, almost everything okay then shows problem with payments, first delay without reason, they took a week to resolve it and promise never again will happen; second delay, I have to be all day in chat every 2 hour to make sure the my payment goes clean, finally at the end at the day they did it; third delay, 15 days to get my payment, several e mails, chats, phone calls; they hang up the phone on my call; stupid excuses until I cancel
worst experience about customer service ever
7 people think this review is helpful
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