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Peek Pro REVIEW

Appointment Scheduling Software

3 user reviews
USER SATISFACTION 98%
OUR SCORE 7.9
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peekpro.com

What is Peek Pro?

Peek Pro is a software that is specifically designed for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists. With Peek Pro, customers can come to a travel website and book tickets directly even outside business hours. Peek Pro basically gives touring and travel sites the capability to book tickets for events, tours, and other activities, converting casual visitors into paying customers without leaving the site.

Overview of Peek Pro Benefits

From a business stand point, Peek Pro makes it easier for businesses in the travel and touring industry to turn their websites into a booking machine.

  • Never miss a booking. Sites can book customers even outside business hours when everybody is offline.
  • Peek Pro is optimized for mobile devices, ensuring that websites are capable of booking clients who are using their smartphones and tablets.
  • Real time management prevents businesses from overbooking.
  • Reduce paperwork and become more productive as you and your team can now spend more hours doing something else rather than addressing phone calls and replying to emails. With real-time availability and allocation, customers don’t have to pick up the phone.
  • Real time information and updates help users avoid booking efforts, complex check-ins, and long waiting times.
  • Track website performance and conversions and get accurate information using customized reports.
  • Monitor your bookings from your resellers effortlessly.

Overview of Peek Pro Features

  • Real time availability
  • Website checkout
  • Promo codes
  • Cloud-based
  • Mobile optimized booking flow
  • Automated emails
  • Event scheduling
  • Guide notifications
  • Google integration
  • Mobile Apps
  • Integrated digital waivers
  • Personalized gift certificates
  • Facebook direct booking app

Peek Pro Position In Our Categories

Position of Peek Pro in our main categories:

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Peek Pro is one of the top 50 Appointment Scheduling Software products

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Peek Pro is one of the top 50 Online Booking Software products

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50

Peek Pro is one of the top 50
Appointment Scheduling Software products

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Peek Pro is one of the top 50
Online Booking Software products


If you are interested in Peek Pro it might also be beneficial to analyze other subcategories of Best Appointment Scheduling Software gathered in our database of B2B software reviews.

Enterprises have different wants and requirements and no software platform can be just right in such a condition. It is pointless to try to find a perfect out-of-the-box software product that meets all your business requirements. The smart thing to do would be to adapt the solution for your specific needs, employee skill levels, budget, and other aspects. For these reasons, do not hasten and invest in well-publicized leading systems. Though these may be widely used, they may not be the best fit for your specific needs. Do your research, look into each short-listed platform in detail, read a few Peek Pro reviews, speak to the maker for clarifications, and finally choose the application that provides what you require.

How Much Does Peek Pro Cost?

Peek Pro Pricing Plans:

Contact Peek Pro now for pricing details and request a demo.

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Peek Pro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Peek Pro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

129

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

Peek Pro User Reviews


Anonymous Reviewer 2 months ago
Verified
user



Anonymous Reviewer 7 months ago
Verified
user


What are Peek Pro pricing details?

Peek Pro Pricing Plans:

Contact Peek Pro now for pricing details and request a demo.

What integrations are available for Peek Pro?

Peek Pro offers integration with the leading mobile apps to help clients with their reservation management needs, waivers, and payments on the go.

User reviews


User reviews in total: 3

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The most favorable review

Anonymous Reviewer

2 months ago


Pros: The ability for customers to reserve online is the best feature of this platform.

Cons: Many glitches with the software that pop up out of nowhere. Accounting and reports are garbage. Takes forever to get paid to pull a report that makes any sense. Customer support tends to take a long time to respond. Must be understaffed.

The least favorable review

Anonymous Reviewer

7 months ago


Pros: It’s attractive to our customers. Fairly easy for them to use.

Cons: Peek Payments is a fiasco! The first issue with their “in-house” merchant processing was getting it hooked up, told us multiple times that it should be working, yet we went three weeks without having any deposit in our bank account immediately after switching from stripe. After that it seem to work fairly good for about a month then it fell completely apart. From November 15 through December 1 there were no deposits and they sat on over $16,000 worth of funds. It took more than 50 phone calls and emails to finally get part of the problem resolved, to the tune of just under $4000. Still awaiting another 3000. Customer service is incredibly poor, with the exception of one person who is overworked and takes a long time to get back to us. You cannot get a hold of their payment processing department at all, there is only one phone number to get through to the company and they will not put you through directly to where the problem lies-in the accounting division. As well as that there are several bugs in their app, and after multiple promises to fix it we’re still having it the same issues. Customer support on this is very slow, especially their chat function, it is certainly not live, even 9-5. The third issue we have had was the on boarding process, which was not seamless. Having used Fare Harbor before we expected more support and help getting everything set up but after they get you signed up and get you live (where they get paid) you’re on your own. This wouldn’t be a big deal if they had a working timely customer support function.

Anonymous Reviewer
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Published 2 months ago
Verified
user
Pro
review
The ability for customers to reserve online is the best feature of this platform.



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Anonymous Reviewer
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Published 7 months ago
Verified
user
It’s attractive to our customers. Fairly easy for them to use.



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Gustavo Cisneros

Published 2 years ago

They offered to me the service in Mexico

at the begining I reported about 12 bugs in system, the last one never was fixed; I implemented litle by little, almost everything okay then shows problem with payments, first delay without reason, they took a week to resolve it and promise never again will happen; second delay, I have to be all day in chat every 2 hour to make sure the my payment goes clean, finally at the end at the day they did it; third delay, 15 days to get my payment, several e mails, chats, phone calls; they hang up the phone on my call; stupid excuses until I cancel

worst experience about customer service ever

7 people think this review is helpful


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