A high-functional tool to automate your business

What are the best aspects of this product?

This tool is great if you want to automate all your business processes and transactions. It has a lot of features that you will get to discover as you keep on using it and these features make you accomplish your job easier, quicker, and standardized. The whole system is commendable -- from the overall look to the functionality. It allows you to customize it according to your branding requirements.

What aspects are problematic or could work better?

There are so many things about it that you will get to learn upon starting, so it makes the learning curve really steep. You have to put so much effort into learning it for outstanding user experience and to fully utilize all its functions. I really also hope that the message boards get updated so we don't have to always call for customer support.

What specific problems in your company were solved by this product?

Ever since we used Pega BPM, our client satisfaction rating goes way up! It also increased our profitability.

Are you a current user of this product?

No