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User review of Pega BPM

An industry secret?

- by Tamia

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

With just a simple drag and drop, it's really helpful in developing a complex application that will be really useful for your business. It doesn't require you to be knowledgeable about coding or programming. I also love that it's integrated with AI, Augmented Reality, and Machine Learning.

What aspects are problematic or could work better?

The software is not open source and it's a bit pricey for start-ups and small companies.

What specific problems in your company were solved by this product?

The overall framework is super helpful! We find smart disputes and customer process management very useful.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.