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User review of Percolate

An ideal platform intended for scheduling social media armed with great approval workflows.

- by Dwayne

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Percolate is so simple when it comes to syncing social channels and posting on every single one. Scheduling capability is awesome in planning a number of posts for multiple weeks at a time. Setting up approval workflow was one main factor for my company. We needed some kind of legal approval before putting up any content. Marking each of post with our workflow and entailing approval from the right party before doing any publishing is win-win for us.

What aspects are problematic or could work better?

Whenever a post is sent for approval for a specific workflow, there's no chance for editing or changes to be made. At times, we ended up doing changes and resubmitting a post for proper party approval. We'd start right back from scratch and remake the post since no changes were seen in the workflow. Another problem that I ran into was, if we miss out on publishing a post, it goes directly to draft mode. This is a bad thing sincs it's pushing us to funnel to the right tab, look for it, and make edits/changes.

What specific problems in your company were solved by this product?

We now have the ability to schedule posts conveniently and funneling them via approved workflows. This shaved off plenty of time for us while helping our team do things more efficiently.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.