What are the best aspects of this product?
I was amazed how you can get information very quickly. It is a friendly tool that cooperates with my ideas and follow the direction of the gathered information. You can access online training or you can ask for help from their customer support team whenever you need something. Everyone in this field is using Phocas so I believe that this is a perfect tool for my team as well.
What aspects are problematic or could work better?
They need to work on charting fucntions in detail as well on dashboards.
What specific problems in your company were solved by this product?
You have quick information about new products, trends and customers. It will help you in your decision making process about new products. Compares the sales from this year and the last year. Information about which customers are declining in sales.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year